Privacy Policy

Last updated: 11 August 2026

CaskCraft respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, why we collect it, how we use it and what rights you have.

1. Who we are

CaskCraft
Pastoor van den Boomstraat 109
5258 GD Berlicum
The Netherlands

Email: caskcraft@icloud.com
Phone: +31 6101 136 18

For privacy-related questions, you can contact us using the details above.

2. What personal data we collect

When you contact CaskCraft, request information or place an order, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Address
  • Delivery or collection details
  • Information about your order
  • Any other information you voluntarily provide to us

We only collect information that is reasonably necessary for the relevant purpose.

3. How we use your personal data

We may use your personal data to:

  • Respond to enquiries
  • Discuss products and availability
  • Process and manage orders
  • Arrange collection or delivery
  • Communicate with you about your order
  • Handle payments and administration
  • Respond to complaints or warranty requests
  • Comply with legal and accounting obligations
  • Improve our website and services

We do not sell your personal data to third parties.

4. Legal basis

We process personal data only when we have a lawful basis to do so under the General Data Protection Regulation (GDPR/AVG).

Depending on the situation, this may include:

  • Taking steps at your request before entering into an agreement
  • Performing an agreement with you
  • Complying with a legal obligation
  • Our legitimate interests, where permitted by law
  • Your consent, where consent is required

5. Website and cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly and, where applicable, to understand how visitors use the website.

Depending on the services enabled on the website, this may include analytical, functional or other cookies.

Where consent is legally required, we will ask for your consent before placing non-essential cookies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Third-party services

To operate our website and business, we may use third-party service providers, such as website hosting, website analytics, email or communication services.

These providers may process personal data on our behalf and are only permitted to process such data for legitimate business purposes and in accordance with applicable privacy requirements.

Where applicable, appropriate agreements and safeguards are used.

7. Social media

Our website contains links to social media platforms such as Instagram and LinkedIn.

When you visit those platforms, their own privacy policies and terms apply. CaskCraft is not responsible for how those platforms process your personal data.

8. How long we keep your data

We do not keep personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

For example, certain financial and administrative records may need to be retained for the legally required retention period.

Enquiries that do not result in an order will generally not be retained indefinitely.

9. Sharing your data

We may share personal data where necessary with:

  • Service providers who help us operate our business
  • Payment providers, where applicable
  • Delivery or transport providers, where applicable
  • Professional advisers, where necessary
  • Government authorities where legally required

We do not sell or rent your personal data.

10. Your rights

Under the GDPR/AVG, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at:

caskcraft@icloud.com

We may need to verify your identity before processing your request.

11. Complaints

If you believe that we have not handled your personal data correctly, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our website, services or legal obligations change.

The latest version will always be published on this page.

Last updated: 11 August 2026